Contact Us

Complaints Management Office

Staff within the Complaints Management Office can advise you on how to bring your complaint forward for resolution. Complaints Officers are also available within the Faculties and Divisions to assist with resolution of informal complaints.

University Complaints Manager
Ms Kim Foster
Phone: +61 2 4921 8633
Email: Kim.Foster@newcastle.edu.au
Deputy University Complaints Manager
Ms Brid Corrigan
Phone: +61 2 4921 5922
Email: Brid.Corrigan@newcastle.edu.au
Administrative Support
Mr Stephen Mina
Phone: +61 2 4921 5806
Email: Complaints@newcastle.edu.au

Mediators

If, during the complaint process, you wish to request a mediation of your complaint, you must do so through the University Complaints Manager who will allocate a mediator for you.