Information Technology Services / Unit / The University of Newcastle, Australia

IT Services

The University relies on information technology for its teaching, learning, research and administration. The IT Services team provides IT-related services to students and staff, as individual customers, and more broadly to faculties and administration units within the University.

This web page explains what IT services are available and how to access them. If you need more information or help please contact the IT Service Desk (which we call 17triplezero).

IT Services News

What's happening right now in IT Services?

Network Refresh Program

4/08/08: Stage 2 has now completed with some 5000 high speed Network ports and 180 Wireless Access Points active on the New Network. Stage 3 is underway with 800 ports in the Auchmuty Library and a further twenty-six Building Deployments scheduled by the end of November.

Network Refresh Program

Find out what upgrades and improvements are in progress
Network Refresh Program

IT Program of Work

IT-related projects happening across the University
Projects
Key Contacts

IT for Students

I'm a student. What IT services can I use?

IT for Staff

I'm a staff member. What IT services can I use?

IT for Managers

I'm a manager in a Faculty or Administration Unit. What IT services can I use?
Enterprise Application Services
Management Reporting
IT Project Support

About IT Services

Who is in the IT Services Team and other background information.
Organisational Structure (PDF)
Key Contacts
IT Policies
IT Architecture & Standards
IT Security and Risk Management
IT Services Staff Intranet